Last updated: April 30, 2025

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At Dalhoff Travel, we highly value the protection of your personal data. This privacy policy explains how we collect, use, and protect your information in connection with our travel services and cooperation with businesses and individuals.

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1. Data Controller

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Dalhoff Travel A/S
CVR No.: 30502787
Havnepladsen 6, 2nd floor, 4300 Holbæk
Phone: +45 59 44 40 26
Email: info@dalhoff-travel.com

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2. What personal data do we collect?

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We process the following types of information:

• Name, address, email, and phone number

• Travel details (destination, dates, preferences, and special needs)

• Passport number and date of birth (for flights and visa requirements)

• Payment information

• Communication with you (e.g., via email or phone)

3. Purpose of processing

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We use your information to:

• Arrange and manage travel and group trips

• Contact you with relevant information about your trip

• Fulfill legal obligations

• Conduct internal analyses and improve our services

4. Legal basis for processing

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We process your data based on:

• GDPR Art. 6(1)(b) (necessary for contract performance)

• GDPR Art. 6(1)(c) (legal obligation)

• GDPR Art. 6(1)(f) (legitimate interest in providing efficient service and ensuring customer satisfaction)

• GDPR Art. 9(2)(a) (consent for processing special categories of data, e.g., health information)

5. Storage and deletion

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We retain your information only as long as necessary for the purpose or as required by law (e.g., accounting law). Travel details are generally deleted no later than 12 months after the trip ends, unless otherwise agreed.

6. Disclosure and data processors

We only share data with relevant partners such as airlines, hotels, visa issuers, and travel organizers when necessary to deliver the travel service. These partners act either as independent data controllers or as processors under data processing agreements. We also use subcontractors for IT, support, and travel booking (e.g., Amadeus, Booking.com, IATA, etc.).

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7. Transfer to third countries

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If your travel requires it, your data may be transferred to countries outside the EU/EEA. This happens only when necessary and under valid transfer mechanisms, such as the EU Commission’s Standard Contractual Clauses (SCC).

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8. Your rights

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You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data (with certain exceptions)

• Object to processing

• Data portability (transfer your data to another provider)

• Withdraw consent

Requests regarding your rights can be sent to info@dalhoff-travel.com.

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9. Complaints to the Data Protection Authority

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You have the right to file a complaint with the Data Protection Authority if you believe we are processing your data unlawfully.

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Data Protection Authority
Carl Jacobsens Vej 35
2500 Valby
www.datatilsynet.dk

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10. Contact

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If you have any questions about our processing of your data, please contact us:

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Dalhoff Travel Sales & Marketing ApS
info@dalhoff-travel.com
Phone: +45 59 44 40 26

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We update this policy regularly. The latest version is always available at www.dalhoff-travel.com.